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Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Company name
- Job title
- Email address
- Telephone number
- Mailing address
- Country or region
- Business contact information
Information submitted through contact forms, technical inquiries, quote requests, event registrations, surveys, employment applications, or other communications
We may also collect information automatically when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages viewed
- Date and time of visits
- Website usage and interaction data
How We Use Personal Information
Technic may use personal information to:
- Respond to inquiries and requests
- Provide technical support and customer service
- Process orders, quotations, and business transactions
- Manage customer, supplier, and business relationships
- Administer events, webinars, and training programs
- Improve our website, products, and services
- Conduct website analytics and performance monitoring
- Send marketing and promotional communications where permitted by law
- Protect the security and integrity of our systems and facilities
- Comply with legal, regulatory, contractual, and reporting obligations
Legal Bases for Processing (EEA and UK)
Where the General Data Protection Regulation (GDPR) or (UK GDPR) applies, Technic processes personal data based on one or more of the following legal grounds:
- Performance of a contract or steps taken prior to entering into a contract
- Compliance with legal obligations
- Technic’s legitimate business interests, including customer support, website administration, cybersecurity, business development, and operational activities
- Consent, where required by applicable law
Individuals may object to processing based on Technic’s legitimate interests in certain circumstances.
Cookies and Similar Technologies
Technic may use cookies and similar technologies to support website functionality, enhance user experience, analyze website traffic, and improve website performance.
Where required by applicable law, Technic obtains consent before placing non-essential cookies on a user’s device. Users may manage cookie preferences through available cookie consent tools and browser settings. Additional information regarding cookies and tracking technologies may be provided through website cookie notices or consent mechanisms.
Marketing Communications
Where permitted by applicable law, Technic may send information regarding products, services, technical updates, events, webinars, industry developments, or company news.
Recipients may opt out of marketing communications at any time by using the unsubscribe link included in electronic communications or by contacting Technic directly.
Sharing of Personal Information
Technic does not sell personal information.
We may disclose personal information to:
- Technic affiliates and subsidiaries
- Service providers that support our business operations
- Information technology, hosting, and cybersecurity providers
- Marketing, communications, and event-management providers
- Professional advisors, auditors, and consultants
- Government agencies, regulators, or legal authorities where required by law
- Third parties involved in corporate transactions, mergers, acquisitions, or business reorganizations
Third parties receiving personal information are expected to protect it in accordance with applicable legal and contractual requirements.
International Data Transfers
Technic operates globally and maintains business operations in multiple countries throughout North America, Europe, and Asia.
As a result, personal information may be transferred to, stored in, or processed in jurisdictions outside the country where it was originally collected.
Where required by applicable law, Technic implements reasonable safeguards and contractual measures designed to protect personal information transferred across international borders.
Data Retention
Technic retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, regulatory, accounting, contractual, operational, and business requirements.
Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal requirements. When personal information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable policies and procedures.
Data Security
Technic maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
While we strive to protect personal information, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Request restriction of certain processing activities
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability where required by law
- Opt out of marketing communications
Technic will respond to privacy requests in accordance with applicable legal requirements.
Regional Privacy Rights
European Economic Area and United Kingdom
Individuals located in the European Economic Area and the United Kingdom may have additional rights under the GDPR and UK GDPR, including rights relating to access, correction, deletion, restriction, objection, portability, and withdrawal of consent.
Individuals also have the right to lodge a complaint with the appropriate supervisory authority.
Residents of certain U.S. states, including California, may have additional privacy rights under applicable law. Subject to verification of identity and applicable legal requirements, individuals may have the right to:
- Know the categories of personal information collected about them
- Request access to specific personal information maintained by Technic
- Request correction of inaccurate personal information
- Request deletion of personal information
- Designate an authorized agent to submit requests on their behalf where permitted by law
Technic does not sell personal information and does not knowingly share personal information for cross-context behavioral advertising.
Individuals located in Canada may have rights under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25.
Subject to applicable law, individuals may request access to personal information, request correction of inaccurate information, withdraw consent where permitted, request data portability, or request deletion or de-indexing of personal information.
Where applicable, Technic processes personal information in accordance with the Personal Information Protection Law (PIPL) and other applicable laws of the People’s Republic of China.
Where required by law, Technic will obtain appropriate consent for the collection, use, disclosure, or cross-border transfer of personal information and will honor applicable rights regarding access, correction, deletion, and processing restrictions.
Individuals located in Australia may have rights under the Australian Privacy Act 1988 and the Australian Privacy Principles.
Individuals may request access to personal information and request correction of inaccurate or incomplete information. Where personal information is disclosed outside Australia, Technic takes reasonable steps to ensure appropriate protection of such information.
Automated Decision-Making
Technic does not use personal information for automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Data Breach Response
Technic maintains procedures designed to identify, investigate, and respond to potential security incidents involving personal information.
Where required by applicable law, Technic will notify affected individuals and regulatory authorities of data breaches involving personal information.
Children’s Privacy
This website is intended for business and professional users and is not directed to children. Technic does not knowingly collect personal information from children in violation of applicable law.
Third-Party Websites
Our website may contain links to third-party websites or services. Technic is not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites before providing personal information.
Changes to This Privacy Policy
Technic may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, technologies, or services.
Updated versions will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like additional information regarding Technic’s handling of personal information, please contact:
Phone: +1 401-781-6100
Technic
47 Molter Street
Cranston, RI 02910, USA
