Technic Equipment

55 Maryland Avenue
Pawtucket, RI 02860
United States

Job Responsibilities:

Provide clerical, administrative and sales support for a fast-paced custom equipment manufacturing company. Interact with customers, technical sales team, management, production, and engineering as needed to generate and process sales orders.

Duties include:

  • Support customer enquiries including collecting contact information and RFQs (requests for quote) details
  • Provide and track standard price quotes for catalog items and spare parts
  • Maintain price lists for catalog items
  • Track new sales leads, opportunities and quotes for custom equipment using Salesforce.com
  • Provide customer service for order entry and order processing including generation of sales orders and invoices
  • Data entry and retrieval to sales databases
  • Support general office activities including phone coverage, generation of shipping documentation, business correspondence, meeting scheduling and report generation

Qualifications:

  • Exceptional phone presence, courteous, confident and helpful
  • Proficient in MS Office Suite of products including Word and Excel
  • Ability to accurately capture and enter data, including technical content
  • Above average typing speed (> 40 WPM)
  • Experience with Customer Resource Management (CRM) system such as Salesforce.com a plus
  • Experience with ERP (Enterprise Resource Planning) / MRP (material resource planning) systems a plus
  • Experience working for an engineering, equipment manufacturing or similar technically oriented company a plus

Education:

Associates degree, business school certification or equivalent experience

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